Community Digital Confidence Workshops
Updated: Jul 26
Our Community Digital Confidence Workshops help people build the confidence to use technology safely, independently and with greater peace of mind.
Technology is changing the way we access essential services, stay connected with family and friends, manage our health, and participate in everyday life. For many people, keeping up with these changes can feel overwhelming—but you don't have to do it alone.
Our workshops provide practical, friendly and supportive learning in a relaxed environment. Whether you're taking your first steps with technology or looking to build on your existing skills, you'll learn at your own pace and gain the confidence to use digital devices safely and independently.
Why Our Workshops Are Different
Our workshops focus on real-life digital skills that people use every day. Rather than overwhelming participants with technical jargon, we explain technology in plain English and provide plenty of opportunities to ask questions and practise new skills.
Every workshop is designed to be welcoming, practical and easy to follow, with plenty of opportunities to ask questions and learn at your own pace. Participants can expect:
Friendly and welcoming
Easy to follow
Practical and hands-on
Interactive and supportive
Suitable for beginners through to more confident users
No question is too small, and everyone learns at their own pace.
Workshop Topics
Workshop topics vary depending on the needs of each community group or organisation.
Popular workshop topics include:
Staying Safe Online
Smartphone & Tablet Basics
Emergency Contacts & Medical ID
Internet & Email Essentials
Scam Awareness and Online Safety
Introduction to Artificial Intelligence (AI)
Social Media with Confidence
Photos, Apps & Cloud Storage
Digital Government Services (MyGov, Medicare and more)
We also create customised workshops for community organisations, support groups, libraries and aged care providers.
Learning Together
One of the biggest benefits of community workshops is learning alongside others.
Participants often discover that many people have the same questions and concerns. Sharing experiences, celebrating successes and helping one another creates an enjoyable learning environment where confidence grows naturally.
Many participants tell us they feel far more comfortable asking questions in a relaxed community setting than trying to work things out alone.
Experienced, Patient Guidance
Workshops are presented by Julie Novotny, founder of the Digital Mentor Network.
With years of experience helping people build digital confidence, Julie understands that learning technology isn't about memorising steps—it's about understanding how technology can make everyday life easier.
Every session combines practical demonstrations, guided activities and individual assistance so participants leave with skills they can immediately use at home.
Flexible Workshop Options
Digital Mentor Network offers flexible workshop formats to suit the needs of different organisations and communities.
Sessions can be delivered as:
One-off presentations
Interactive workshops
Multi-session learning programs
Train-the-Trainer programs
Small group learning sessions
Tailored workshops for specific topics or audiences
Workshops can be delivered at your venue or another suitable community location, with content customised to match your group's interests, experience and learning goals.
Real Outcomes
Our goal isn't simply to teach technology—it's to help people feel more confident, connected and independent in their everyday lives.
Participants regularly leave workshops able to:
Contact family more easily
Feel safer online
Access important services independently
Use health and emergency features on their devices
Understand new technology with greater confidence
Feel less anxious about using smartphones and computers
These practical skills often have a lasting impact on independence, wellbeing and community connection.
Bring a Workshop to Your Community
Whether you're part of a community organisation, support group, library, aged care provider or local service, Digital Mentor Network can deliver engaging workshops tailored to the needs of your participants.
We work with you to create practical, welcoming sessions that match your group's experience, interests and learning goals. Workshops can be customised for beginners, more experienced technology users, carers, volunteers and community groups of all sizes.
From one-off presentations to ongoing digital skills programs, our goal is simple—to help people build the confidence to use technology safely, independently and with greater peace of mind.
Ready to Build Digital Confidence?
Technology doesn't have to be confusing. With friendly guidance, practical learning and personalised support, you can build the confidence to use digital technology safely and independently.
Whether you're interested in joining a community workshop, booking one-on-one mentoring, or bringing a workshop to your community organisation, Digital Mentor Network is here to help.
Get in touch today to learn more about upcoming workshops and how we can help you build your digital confidence.
Digital Confidence • Community Connection • Practical Support
