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ONLINE BANKING & PAYMENTS

Online Banking & Payments

Learn how to manage your banking and payments safely and with confidence. Discover how to check account balances, pay bills, transfer money, recognise scams and use online banking securely.

Managing Your Accounts

Learn how to check balances, view transactions and confidently manage your bank accounts online.

Making Payments Safely

Understand how to pay bills, transfer money and use online payment services securely.

Recognising Banking Scams

Learn how to identify common banking scams, protect your information and avoid online fraud.

What You'll Learn

Check Before You Pay

Before making a payment, take a moment to check the account details, website address and payment request. If something doesn't look right, stop and verify it before sending any money.

Never Share Codes

Banks, myGov and legitimate organisations will never ask you to share your one-time verification code by phone, text or email. If someone asks for it, it's almost certainly a scam.

Use Your Bank’s Official App

Always download your bank's app from the Apple App Store or Google Play Store. Never install banking apps from links in emails, text messages or social media.

Quick Banking Tips

Helpful Banking & Payment Resources

Australian Banking Association

Trusted information about banking services, fraud prevention and safe online banking practices in Australia.

Scamwatch

Stay informed about the latest scams targeting Australians and learn how to protect yourself from fraud.

eSafety Commissioner

Practical advice for staying safe online, protecting personal information and avoiding cybercrime.

Be Connected

Free learning resources that explain online banking, digital payments and financial safety in simple language.

Need extra help with technology?

Need a little extra help? I provide friendly, patient one-to-one technology support to help you feel more confident using everyday technology. Whether you need help with your smartphone, tablet, computer, online services or digital safety, I'm here to help.

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