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EMAIL & ONLINE SERVICES

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Email & Online Services

Build confidence using email, online accounts and essential digital services. Learn how to send and receive emails, create secure passwords, manage online accounts and confidently access services like myGov, online banking and shopping.

Whether you're staying in touch with family, paying bills or accessing important services, these practical guides will help you use technology with greater confidence every day.

Using Email Confidently

Learn how to send, receive, organise and reply to emails, attach photos and documents, and avoid common email mistakes.

Learn how to send, receive, organise and reply to emails, attach photos and documents, and avoid common email mistakes.

Online Accounts & Passwords

Learn how to create strong passwords, sign in securely, manage online accounts and protect your personal information.

Accessing Online Services

Learn how to safely use myGov, online banking, shopping websites and other everyday online services with confidence.

What You'll Learn

Check Sender Details

Always check the sender's email address before clicking links or opening attachments. Scammers often use email addresses that look similar to trusted organisations.

Always check the sender's email address before clicking links or opening attachments. Scammers often use email addresses that look similar to trusted organisations.

Use Strong Passwords

Create strong, unique passwords for your important accounts. Consider using a password manager to keep them secure and easier to manage.

Protect Personal Information

Never share passwords, verification codes or banking details through email or messages. Only share personal information when you're certain who you're communicating with.

Quick Email & Online Services Tips

Helpful Email & Online Services Resources

Gmail Help Centre

Official Gmail guides for sending emails, organising your inbox, managing contacts and staying safe from spam.

Outlook Help

Step-by-step Microsoft guides for Outlook email, calendars and account management.

myGov Help

Learn how to access Australian government services online, manage your account and complete common tasks safely.

eSafety Commissioner

Trusted Australian advice for staying safe online, protecting personal information and avoiding scams.

Need extra help with technology?

Need a little extra help? I provide friendly, patient one-to-one technology support to help you feel more confident using everyday technology. Whether you need help with your smartphone, tablet, computer, online services or digital safety, I'm here to help.

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